Privacy Policy Overview

At Soravialos, we value your privacy and are committed to protecting your information. This notice explains how we collect, use, and secure your data online.

Information We Collect

We collect only what we need to provide quality service and support your creative journey.

• Personal contact details, such as your name, email, and phone number, for communication purposes.
• Profile and writer preferences you provide to personalize feedback and community experiences.
• Technical log data, like IP address and browser type, to maintain safe, secure, and stable website operations.
• Usage insights to improve the resources, community activities, and mentorship offered to you.

How We Use Data

Your data is used strictly for operating our platform and enhancing your interactions with us.

• Deliver personalized recommendations, feedback, and support services to members.
• Send important updates about platform enhancements or community activities you may engage with.
• Improve our platform, features, and resources based on usage data and direct feedback.
• Maintain a secure and trustworthy experience for all users and members.

Legal Basis for Use

We process your personal data only where lawfully permitted, in line with Canadian privacy law.

Collection and processing follow Canadian privacy regulations and, where applicable, your explicit consent or as required to fulfill our legitimate business interests and obligations.

Sharing Data

We never share your information unless necessary for services, legal, or security reasons.

• With trusted platform vendors who enable communication, hosting, or analysis—never for advertising.
• To comply with legal requirements or lawful government requests, if needed.
• When protecting Soravialos, our users, or the public from security threats or harmful conduct.

Data Security

We use modern security measures, including encrypted transmission and secure server protocols, to safeguard your information. No system is ever fully immune to threats, but our team is trained in Canadian privacy practices and reviews systems regularly to enhance protection.

Your Rights

As a user, you have rights over your personal data under Canadian law.

• Request access to information we hold about you for review or correction purposes.
• Ask us to remove or update outdated personal data if it is incomplete or incorrect.
• Withdraw consent for non-essential uses at any time by contacting our team.
• Request information on data sharing or retention practices where relevant.

Cookies Policy

Cookies enhance your browsing and experience by storing small preference files. You can manage cookies through browser controls or see our cookies page.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this policy or want to exercise your rights, please contact us directly.

Privacy Policy Changes

We update this policy to reflect legal requirements and our practices. Changes will be posted on this page with a new date.